2012 – 2016
01Helpdesk · Repair engineer · Service desk
First line
It started on the KPN helpdesk, fixing internet and phone outages one call at a time. At Aragorn I moved to the bench, assembling and repairing computers and servers, and then to the service desk, where every ticket could be a network problem, a server problem or both.
- Hardware
- Windows Server
- Active Directory
- Networking